"Buy One Get One"
"Buy One Get One" products are not eligible for free return.
Domestic U.S. Shipping
We offer FREE standard shipping on all domestic orders, with no minimum order. Some rules and restrictions may apply. Your order will be shipped within 1-2 business days (subject to stock availability and credit card verification). Orders shipping to the contiguous U.S. normally arrive within 5 business days. We ship by United States Postal Service to P.O. Boxes and APO/FPO addresses. We also offer expedited service at the customer’s expense.
All overnight and 2nd day orders placed before 3:00PM Eastern Time will ship the same business day. Orders placed after 3:00PM Eastern will ship the following business day. Packages that are shipped via FedEx 2 Day service will not arrive until two business days later ie: Monday. All Friday overnight shipments will be delivered on the next business day. If Saturday delivery is needed please contact us directly at 855-960-SWIM(7946), so that we can try to accommodate your request.
There is no shipping on Saturday & Sunday and the following holidays: Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, and New Years Day.
Your order will be shipped within 1 business day (subject to stock availability and credit card verification). International orders normally arrive in Customs within 5 business days. Recipient is responsible for all applicable duties and taxes.
*PB International shipments include all duties and taxes fees within the order cost.
When will my order ship?
Orders placed Monday-Friday before 3pm EST. will ship out on the same day! ( Please see exceptions below)
No Shipping on These Observed Federal Holidays
There is no shipping on Saturday and Sunday and The observed federal holidays (New Year’s Day, Martin Luther King, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day,
Thanksgiving Day, Christmas Day).
“On Sale” category
Items that are currently in the “On Sale” category are not to be combined with any other offers. Coupon codes and discounted promotions will not work on these items. These items may be subject to standard shipping fees.
For online orders, just click on this link http://www.swimsuitsdirect.com/order_tracking/ . Unfortunately, tracking may not always be available for international delivery.
Taxes are based on the order's "ship to" address.
If you are not 100% satisfied with your purchase, you can return your order for a full refund. Merchandise must be returned within 30 days of the order date for credit back to the original payment method. Products must be in original condition - unworn, unwashed, unaltered, undamaged, clean and must have the tags attached and protective panty liner strip intact. Removal of panty liner will void any attempt at returning or exchanging a swimsuit.
If the product is defective, please provide a detailed explanation in the return request.
Expedited and International shipping costs are not refundable.
To request a return label, please visit this link: http://www.swimsuitsdirect.com/awrma/guest_rma/
Please enter your Order number and Billing Zip Code EXACTLY how it appears on your confirmation.
You will receive an email confirmation and return label within 1-2 business day.
All returns must be made within 30 days of the original shipping date. Customer is responsible for all shipping costs, import duties and taxes.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.
Return Unwanted Products to:
Swimsuits Direct Return Department
2400 US 1 North
North Brunswick, NJ, 08902
If you would like to exchange your purchase for any item on our site, we offer a no hassle exchange policy.
Simply place a new order for the correct item on our site, then request a return label by visiting this link: http://www.swimsuitsdirect.com/awrma/guest_rma/ or contact us at Support@swimsuitsdirect.com.
We will email you the return label within the next business day. Your account will be credited once your return has been processed by our facilities.
*Products must be in their original condition: unworn, unwashed, with original tags and protective panty liner strip intact. Removal of panty liner will void any attempt at returning or exchanging a swimsuit.
PRICE ADJUSTMENTS/PRICE MATCH
Swimsuits Direct will gladly honor a one-time price adjustment on full-price merchandise within seven days of the order ship date if accompanied by the original receipt. Items not purchased at full price are ineligible for price adjustments. Please contact customer service at Support@swimsuitsdirect.com
Low Price Guarantee
Yes, At Swimsuits Direct we strive to offer extraordinary service and luxury products, for unbeatable prices! We will price match any U.S. retail website that offers the same item (including brand, size and color) for a lower list price as long as it is in stock.
- Price Match is given at the time of purchase or within 7 days of purchase date with a valid receipt.
- The original, complete competitor ad, with valid dates, must be presented at time of purchase.
- Advertisements must be presented via an email link and must be displayed on competitor’s website or mobile app.
- Prices are matched after deducting any Swimsuits Direct coupon savings and other offers from our price.
- Expedited mail service fees will still apply.
- The Swimsuits Direct team has the right to refuse any offer they feel is illegitimate.
DEAL OF THE DAY
Deal of the Day may not be eligible for further discounts.
COUPONS & PROMOTIONS
Only one coupon code can be used per purchase.
Swimsuits Direct Customer Service
2400 US 1 North, North Brunswick, NJ, 08902
Phone: 855-960-SWIM (7946)